Neusoft Park Industrial Development Co., Ltd. integrates the advantageous
resources of Neusoft group and its partners', focused on BPO and IT system
outsourcing as its core business, based on software industry and HR education
infrastructure, supported by venture investment, so that brings about
an interactive development situation of BPO, IT outsourcing services,
venture investment, business cooperation between enterprises in the software
park and provides its domestic and international clients with all-round
value added services. We dedicate in becoming top-ranking BPO services
provider in China by continuous improvements and innovations.
Neusoft provides professional solutions and services to customers and
enterprises. And in the area of BPO, Neusoft offers unique and flexible
services by taking the most advantage of its mature and stable call center
system platform and human resource specialized in IT technology.
市場定位 Market Orientation
國際業(yè)務 International Business
以日本、韓國等國際客戶為主，重點拓展東北亞市場
Focusing on Northeast Asia market with emphasis on Japanese and Korean
clients
國內業(yè)務 Domestic Business
以教育行業(yè)、防偽行業(yè)、區(qū)域重點企業(yè)、政府等領域作為重點，為國內相關行業(yè)提供專業(yè)服務
Providing professional services for domestic industries with emphasis
on education, anti-counterfeit, main local enterprises, government,
etc.
服務優(yōu)勢 Advantages
優(yōu)秀的人力資源配置
Excellent Human Resource
日語、韓語、英語等多種語言人才及不同級別IT技術人才儲備，還可以依托東軟信息學院定制培訓需要的人才
Human resource pool for Japanese, Korean and other language speakers
and IT technologists, training on-demand by Neusoft IIT
服務品質保證(SLA)
Service Level Agreement (SLA)
堅持質量管理與過程控制，確保為用戶提供高可靠性和高安全性的服務
Persisting in quality management and process control, providing customers
with reliable and secure services by sticking to SLA
完善的基礎配套設施和服務網絡
Well organized Infrastructure and Service Network
成熟的電信級呼叫中心運營基礎平臺、運營LICENSE及特服號碼、多項緊急處理預案
Mature call center system, unified connecting line, appropriate DRP
Experienced in building and operating international call center with
international partners, offering customized service flow and business
model suited to customers