根據(jù)蓋洛普的一項調(diào)查,10個人中有9個人說當(dāng)他們處在一個積極的工作氛圍中的時候,他們感覺工作會更有效率。
下面是創(chuàng)造一個更加“HAPPY”的工作氛圍的5個技巧,一起來分享一下:
Clarity - Be clear about what your and your employees’ expectations are, and check in when they change.
明確:讓員工了解你的期望,同時你也要了解員工的期望,然后當(dāng)這些期望發(fā)生變化時進行及時介入和調(diào)整。
Connection - Let everyone know the special part they play in the success of the company and the customers’ lives.
關(guān)聯(lián):讓每個人都知道他們的工作對于企業(yè)的成功和客戶的滿意的重要意義和貢獻。
Positivity - Focus on the positive (people’s strengths and what’s right) rather than the negative (their weaknesses and what’s wrong.) Be positive yourself.
積極:眼光集中在員工的優(yōu)勢和做對的事情上,而不是只盯著員工的弱點和做錯的事情上。你自己也要保持積極正向的態(tài)度。
Recognition and Reward - Pay attention to the "what’s right" and reward the behaviors, tangibly and intangibly.
認可:-注意那些“做的對”的行為,并對這樣的行為進行表揚和獎勵。
Appreciation - It’s the deepest of human needs. Make sure you let people know how you appreciate their showing up and doing a good job.
感激:這是人類最深層次的需求。讓員工知道并感覺到你對他們的辛勤工作和出色業(yè)績非常欣賞和感激。